Terms of Service
Effective Date: June 2026
These Terms of Service ("Terms") govern your use of the Transparent Solutions website and related online request forms. By using this website, requesting a quote, or contacting us through the site, you agree to these Terms.
Website Use
This website is provided for informational purposes and to allow customers to request quotes or contact Transparent Solutions.
You agree not to misuse this website, attempt to disrupt its operation, submit false or misleading information, interfere with website security, or use the website for unlawful purposes.
Quotes and Estimates
Quotes, estimates, and pricing provided through this website, by phone, by text, by email, or in person are based on the information available at the time.
Quotes may be adjusted after an on-site review or if the actual scope of work differs from the information originally provided. Factors that may affect pricing include property size, access, height, soil level, hard water staining, debris, safety considerations, special equipment needs, or other site conditions.
Service Agreements and Work Orders
Actual service work is governed by the written estimate, proposal, invoice, service agreement, or work order provided before service begins.
If there is a conflict between these website Terms and a signed service agreement or approved work order, the signed or approved service document will control for that specific service.
Scheduling
We make reasonable efforts to arrive during scheduled service windows. Scheduling may be affected by weather, traffic, property access, safety concerns, equipment issues, or other circumstances outside our control.
Customers are responsible for providing accurate contact information, property access instructions, and any relevant service details before the appointment.
Customer Responsibilities
Customers are responsible for informing us of fragile surfaces, damaged areas, known leaks, loose fixtures, defective seals, electrical concerns, security systems, pets, access restrictions, or any other conditions that may affect service.
Customers should move or secure valuable, fragile, or personal items near service areas when appropriate.
Service Limitations
Some stains, debris, oxidation, hard water deposits, paint, silicone, mineral buildup, construction residue, or surface damage may not be removable through standard cleaning.
Transparent Solutions is not responsible for pre-existing damage, defective materials, failed seals, loose paint, oxidation, improperly installed fixtures, deteriorated surfaces, or conditions not caused by our work.
Recurring Service Promotions
Recurring service discounts, including biannual or quarterly window cleaning promotions, may be subject to eligibility, property condition, service scope, scheduling availability, and written approval. Promotional offers may be changed or discontinued at any time unless already included in an approved written agreement.
Website Content
We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all content is complete, error-free, or up to date.
Photos, descriptions, and examples on the website are for general informational purposes and may not represent every property or service condition.
Third-Party Links
This website may link to third-party websites or platforms, such as Google, Yelp, payment processors, or social media. We are not responsible for the content, privacy practices, or policies of third-party websites.
Limitation of Liability
To the maximum extent permitted by law, Transparent Solutions is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on website information.
Nothing in these Terms limits liability where prohibited by law.
No Guarantee of Results
We aim to provide high-quality exterior cleaning services, but results may vary depending on surface condition, age, staining, water quality, prior maintenance, and other factors outside our control.
Intellectual Property
The content, branding, text, graphics, logos, photos, and layout on this website are owned by or licensed to Transparent Solutions and may not be copied, reproduced, or used without permission.
Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Transparent Solutions
Phone: (951) 317-2640
Email: team@ts-wc.com
Service Area: Inland Empire & surrounding areas