Transparent Solutions operates two separate text message programs: a service (transactional) program and a marketing program. They require separate consent. Agreeing to one never enrolls you in the other.
By providing your phone number and checking the service SMS consent box on a Transparent Solutions quote request form, contact form, or other opt-in form, you agree to receive text messages from Transparent Solutions related to your quote request, appointment, service, scheduling, confirmations, reminders, follow-up, and customer support.
- Reply STOP to opt out at any time.
- Reply HELP for help, or contact us directly.
- Message and data rates may apply. Message frequency varies.
- Consent is not required as a condition of purchase.
- We do not sell or share your phone number or SMS consent for third-party marketing.
Service Program — Types of Messages
Messages may include:
- Quote request follow-up
- Appointment scheduling
- Appointment confirmations
- Service reminders
- Technician or arrival updates
- Service-related questions
- Post-service follow-up
- Customer support communication
Marketing Program
Transparent Solutions also operates a separate promotional and marketing text message program. Marketing messages are sent only to customers who separately and explicitly opt in to marketing texts. Service consent, being an existing customer, receiving a quote, or having previously texted us does not enroll you.
Marketing messages may include:
- Seasonal promotions and special offers
- Reminders that a recurring exterior cleaning service is due
- Service and package announcements
- Other promotional messages from Transparent Solutions
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
How marketing consent is obtained: by checking the separate, optional, unchecked marketing text message box on our public quote request form at ts-wc.com/request-quote. That box is independent of the service text message box, and you can submit a quote request without checking either one.
Information collected through marketing consent is handled according to our Privacy Policy.
Message Frequency
Message frequency varies depending on your quote request, appointment status, service needs, communication with us, and — if you opted in separately — active promotions.
Message and Data Rates
Message and data rates may apply. Charges are determined by your mobile carrier and plan.
Opting Out
You may opt out of SMS messages at any time by replying STOP.
After you reply STOP, we may send a final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.
Help
For help, reply HELP or contact us directly:
- Phone: (951) 317-2640
- Email: team@ts-wc.com
Consent Is Not Required for Purchase
Your consent to receive SMS messages is not required as a condition of purchasing any goods or services from Transparent Solutions.
No Marketing Sharing
Consent Record
Your SMS consent may be recorded with a timestamp, phone number, form submission details, IP address, and related request information at the time you submit the form.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Information collected through SMS consent and communications is handled according to our Privacy Policy.
Changes to SMS Terms
We may update these SMS Terms from time to time. Updates will be posted on this page with a revised effective date.
Contact
- Phone
- (951) 317-2640
- team@ts-wc.com
- Service area
- Inland Empire & surrounding areas